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Welcome to the betty help centre.
How can we help?
  • +Is there a minimum subscription period?

    No. The beauty of bettybox is that you can cancel or suspend your account at any time.

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  • +Do I have to order a bettybox every month?

    No, your monthly subscription to Betty Box is renewed automatically every month. Once you've setup your account, you just sit back and wait for your practical pampering package to pop through the letterbox!

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  • +How does it work?

    Our bettyboxes are dispatched on any date between the 1st and the 28th of each month. When you subscribe, all you need to do is select the date that’s closest to your period. We aim to deliver your bettybox to you on or just before your selected delivery date so you don’t have to worry about a thing.

    Once you’ve chosen the tampon or pads you want, you just need to select your delivery date and you're ready to go! Payment is taken seven days before your delivery date so if you want to change this, it would have to be done at least three days before the payment date. The calendar will give you options on the available delivery dates we can offer but for any queries, please email hello@betty.me.

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  • +How can I get in touch with you?

    That's easy! You can contact our customer service department directly by either emailing us at hello@betty.me, Submit and request at the top of this page or calling us on 0800 0232 545.

    You can also find us on Facebook or Twitter. These accounts are not monitored 24/7, however, we always do our best to get back to you ASAP - and we're always happy to chat periods, beauty products and life in general across our social media account!

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  • +Is P&P included?

    Yes, standard delivery is included in all our subscriptions! YAY!

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  • +How much does it cost?

    bettybox costs just £12.99 per month and that includes delivery too.

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  • +What is bettybox?

    bettybox is a subscription service for your period.

    We send you all the feminine hygiene products you need, plus some lovely beauty and lifestyle treats to brighten up those days of the month.

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