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Welcome to the betty help centre.
How can we help?

shop queries

  • +How long will it take for my shop order to arrive?

    All shop orders made between Monday-Friday will arrive within 48 hours.

    Any orders placed on the weekend,will arrive by the next week Wednesday at the latest.

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  • +What should I do if my item is damaged or faulty?

    Drop us a line at hello@betty.me. It would also help if you could attach any pictures you have of the damage or fault and we'll sort out the issue ASAP.

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  • +I’ve received the wrong item, what should I do?

    Oh no, you've suffered a fault called human error! Sorry! Drop us a line at  hello@betty.me and we'll get the right product sent out straight away.

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  • +Where do you ship to for shop items?

    At the moment, we only deliver our shop items within the UK.

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  • +How much do you charge for P&P for shop items

    Delivery is free in our shop!


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  • +What can I buy from the betty shop?

    The betty shop includes a variety of our favourite products.

    Some have been in a previous bettybox , allowing you to buy the product at a great price. Others are too big to fit into our for your boxes but are so fabulous that we didn't want you to miss out!

    If there's something you'd like to see in our shop, drop us a line at  hello@betty.me we’d love to know!

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